Resolved
The issue affecting Playbook functionality and Microsoft Word for Harvey has been fully resolved. All systems are now operational. Thank you for your patience.
Identified
The issue affecting Playbook functionality and Harvey for Microsoft Word.has been identified. Our team is actively working on a solution to resolve the issue. We will continue to update you on progress.
Investigating
We’re investigating reports of intermittent Playbook run issues across the web app and Harvey for Word. As well as document editing issues in Harvey for Word.